Shipping Policy

Thank you for shopping with Inspire Cups!
We’re so happy to have you here and want your experience; from checkout to delivery to be smooth, simple, and worry-free.

Below you’ll find everything you need to know about how we process and deliver your orders.

Shipping Method & Rates

We currently offer Standard Shipping for all orders placed on our store. It’s the best balance between affordability and reliability.

• Carrier: All orders are shipped via USPS (United States Postal Service)
• Shipping Rate: Flat rate of $8.95 USD per order
• Delivery Area: We currently ship to the United States and Canada

Order Processing

Once you place your order, our fulfillment team starts preparing it right away.

• Processing Time: 1–2 business days after payment confirmation
• During busy seasons or promotional events, processing may take a little longer, but we always do our best to ship your order as soon as possible.
• You’ll receive an email confirmation with your USPS tracking details once your order has shipped.

Estimated Delivery Time

• Transit Time: 5–10 business days (Monday to Friday)
• Total Delivery Time: 6–12 business days (processing + transit)
• Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (Toronto)

While most packages arrive within the estimated timeframe, occasional delays can happen due to weather, carrier volume, or other unforeseen factors. If your order is delayed, we’ll do everything we can to assist you.

Tracking Your Order

Once your package ships, you’ll receive a USPS tracking number via email.
You can use it on the Track Your Order page to check your order’s progress and estimated delivery date anytime.

Address Accuracy

Please make sure your shipping address is correct before placing your order.
We’re unable to change addresses once the order is shipped, and incorrect or incomplete addresses may result in delays or lost packages.

Lost or Damaged Packages

Although rare, if your order arrives damaged or doesn’t arrive within the expected time, please contact us within 7 days of the estimated delivery date.
We’ll coordinate with USPS to investigate and help resolve the issue quickly.

Returns & Exchanges

If you’d like to return or exchange an item, please visit our Returns and Refund Policy page for detailed instructions and conditions.

We’re Here to Help

If you have any questions about shipping or tracking your order, our support team is happy to assist.
Reach us anytime at info@inspirecups.com, we’ll get back to you as soon as possible.

Thank you for choosing Inspire Cups and for letting us be part of your daily moments.