Privacy Policy

Last updated: 18/09/2025

This Privacy Policy describes how Inspire Cups (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from inspirecups.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopline.
• Payment processors who collect payment information to process your transactions.
• Tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services. To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and enable reviews.
• Marketing and Advertising. To send promotional communications and tailor advertising.
• Security and Fraud Prevention. To detect and prevent fraudulent or malicious activity.
• Communicating with you. To provide customer support and maintain our relationship.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and tailor advertising. You may adjust your browser settings to remove or reject Cookies.

How We Disclose Personal Information

We may disclose your personal information:

• With vendors and service providers (IT, payment processing, fulfillment, analytics).
• With business and marketing partners.
• With affiliates within our corporate group.
• To comply with legal obligations or business transactions.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

User-generated content such as reviews may be publicly accessible.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked from our Site.

Security and Retention of Your Information

No security measures are perfect. We retain personal information as long as necessary for legal and operational purposes.

Your Rights and Choices

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right of Portability
• Restriction of Processing
• Withdrawal of Consent
• Appeal
• Managing Communication Preferences

You may exercise these rights by contacting us.

Complaints

If you have complaints about how we process your personal information, please contact us.

International Users

Your personal information may be processed outside your country of residence. Where required, we rely on approved transfer mechanisms.

Contact

Business Name: Inspire Cups
Website Name: inspirecups
Phone Number: +1 (647) 556-5212
Email: info@inspirecups.com
Address: 7391 Pacific Cir, Mississauga Ontario L5T 2A4, Canada
Customer Support: Monday through Friday, 9 AM – 6 PM (EST)
Response Time: We'll respond within 24 hours (Monday–Friday)